Have a question about something you read on Goldthrum, or spotted an error you think we should fix? You can reach the editorial team directly, and we read every message that comes in.
We built this site to help you understand credit, loans, budgeting, and the everyday money decisions that add up over time. Your feedback tells us what to explain more clearly and what topics to cover next.
How to Reach Us
Send an email to [email protected]. To help us respond well, tell us which article or topic you are writing about and what you would like clarified.
Here are the kinds of messages we welcome:
- Corrections: Point out a factual mistake, an outdated figure, or a broken link so we can review and update it.
- Topic suggestions: Tell us what you want us to write about, whether that is credit scores, debt payoff strategies, or choosing a checking account.
- Editorial feedback: Share what helped you or what left you confused.
- Partnership and press: Reach out if you represent a publication or organization interested in our work.
Response Times
We are a small editorial team, so response times vary. Most messages get a reply within a few business days, though busier periods may stretch that a little. If your question is time sensitive, mention that in the subject line and we will do our best.
What We Cannot Help With
Please read this part carefully. Goldthrum is an independent education site. We are not a bank, a lender, a card issuer, or a customer service line for any financial company.
That means we cannot check your account balance, process a payment, dispute a charge, reset a password, or discuss the specifics of any product you hold. For those requests, contact your bank or lender directly using the number on the back of your card or on your official statement.
We also do not provide personalized financial advice. Our articles offer general information to help you learn. For decisions tied to your own situation, speak with a licensed professional.
A Note on Privacy
When you email us, you share your address and whatever details you include. We use that information only to reply and to improve our content. Please do not send account numbers, passwords, Social Security numbers, or other sensitive data.
We look forward to hearing from you, and we appreciate you taking the time to help us make Goldthrum more useful.